• Plants can die for various reasons such as: overwatering, underwatering, improper nutrition, pests, insufficient light or poor soil quality.
• Our checklist goes: regular watering and feeding schedule, light exposure and pest check. If you check on all these and are still unsure, feel free to contact us at cs@grow-green.com

• Brown leaf tips on plants are most often a consequence of improper nutrition.
• If the leaves are more than 50% damaged, cut them off. You can also cut the oldest leaves.

• Plants’ leaves typically turn yellow when plants are overwatered or underwatered.
• To improve this, maintain a regular watering schedule or make sure your hydroponics have a constant water level.
• When planting in the aspara Smart Grower, the built-in smart sensor will notify you when your plants need water and you will receive notification through an app on your smartphone too.

• Brown spots usually appear with improper watering.
• To fix the underwatering and/or overwatering, set a regular watering schedule. Removing old, soft and discolored leaves can help as well.

• Curling of the leaves is usually plants’ response to extreme drought or heat.
• Make sure you water your plants and keep them in well aerated space. Once curled leaves, usually do not uncurl, but if conditions are improved the new leaves will not curl.

• A variety of factors affects plant growth. For plants grown in soil, the availability of water is often the main factor.
• Check if the soil you grow your plants in is moist enough. In addition, plants grown in soil often outgrow the pots they have been initially grown in. If the roots of your plant are growing at the surface or through the drainage hole, it is time for a bigger pot.

• Herbs originating from different places around the world have different growth requirements. Mediterranean herbs such as oregano, rosemary and lavender require full sunlight whereas for mint, thyme, coriander or tarragon full sun and hot weather is not so favorable. Overwatering also often affects the way herbs grow.
• Maintain a regular watering schedule and adjust nutrition. For herbs grown in aspara Smart Grower, it is so easy because aspara will alert you about your plants’ needs.

• Flowering in lettuce also known as Bolting happens when the plants shift from leafy growth into flower production stage. This can be caused naturally, by aging or in the summer, while in indoor planting it is very often caused by a variety of factors such as high temperatures, too long daylight hours or too much artificial light, inadequate moisture, underwatering or drought.
• To delay flowering make sure your lettuce is properly watered and not exposed to direct sunlight, especially if you live in an area with hot summers.

• Long stems, or stem elongation are typical symptoms of insufficient lightning.
• Try moving your plants to a place with better light exposure or adding artificial LED lights.
• You can consider using a aspara smart grower where has specific plant programs and provides suitable lights for your plants.

• Most of hydroponically grown plants need higher potassium in order to grow fruit. Adjust potassium levels during flowering stages.
• If your plants are bearing fruits, but they are small and deformed, this could be a pollination issue. Indoor plants are often not exposed to pollinator insects such as bees so they may need your help with pollination. If you need help with pollination, check this out https://www.grow-green.com/pollinate-flowers/ or you can contact our customer service via cs@grow-green.com

• Mold and fungus is very common on plants, both indoors and outdoors.
• Fortunately it can easily be prevented or relieved by reducing and controlling humidity, providing proper lightning and aeration and tool disinfection.
• Mold and fungus is more common in plants grown in soil due to the ability of fungal spores to survive dormant in soil. To prevent this, use good quality soils from sealed packages or try hydroponic growing.

aspara® Nature+

• You can only adjust the lights when planting program has started.
• Start planting program by selecting “Yes” when “Start Planting?” is displayed on display screen or by selecting 'Plant' in my veg page after you have added your aspara in the aspara app (See App FAQs for more details on linking aspara to app).
• Light can be changed (from auto to white or dim light or off) by using control panel. Precise intensity adjustment can only be done in the app.

• aspara® has room for 16 seed capsules, you can grow up to 16 plants each time.
• To help your plants grow healthy and strong, we suggest the maximum number of seed capsules to be planted in 1 time:
  Salad vegetables (e.g. kale, rocket): 8 capsules
  Herbs: 12-16 capsules
  Tomatoes: 4 capsules
  Radishes: 8-12 capsules
  Flowers: 12-16 capsules

aspara smart grower operates within a range of 100-240V (50-60Hz).

Please contact your nearest authorised service centre or email us at cs@grow-green.com

• aspara smart grower circulates water so that your plants can keep growing even when you are on holiday. We would recommend you to fill up the water tank and switch the planting speed to “Slow” when you are away. You can see the planting speed selection in control panel of your aspara in your app, unselect auto growing mode, the planting speed will then be available for selection when your plant is in growth mode. You can switch back to auto growing after your holiday.
• You can monitor and track the plant conditions instantly using the aspara app on your mobile device during your holiday.

• Program A, B and C are the pre-set planting programs available only when aspara is not paired with the app.
• If using the control panel, select program A/B/C according to the instructions on the seed kit box (you may need to extend the germination stage manually if your seeds have a longer germination period).
• If the program code is not indicated on the box, or if you are planting with Experimental Kits, we recommend selecting Program A for leafy greens, Program B for herbs, and Program C for fruits or edible flowers. This will ensure that each type of plant receives the specific care it needs for optimal results.
• More planting programs are available in the aspara app. When you are using the app, aspara smart grower will apply the specific program automatically according to the selected plant type.

• Place an order via our e-shop or through your local authorised stores.

• Please check if any notifications have been ignored.
• We would suggest you to connect aspara to the aspara app to monitor the plant conditions.

• It depends on the type of plants, green lettuce takes around 28 days to be fully grown.
• You can check your planting status in the aspara app.
• You can refer to the suggested harvest time shown in app or website.

• Most bugs and flies are attracted to open water sources. aspara smart grower is a concealed hydroponic system with no water exposed. So, please don’t worry about insects!
• If you are growing fruit or root plants (e.g. tomato, radish), we would suggest you to harvest on time. Rotten fruits on plant or grow tray may attract insects.

• Please add nutrients according to the instructions.
• We would recommend using our nutrients for the best plant growth.
• If it is not your first time planting, try washing all your aspara removable parts (grow tray and tank all parts). We will recommend you to clean your aspara and replace all the water after your each planting to make sure your system is clean so that your plants of next planting will not be affected.

• We would recommend pruning which promotes larger harvests.
• Pinch off sprouts and branches start to grow off of the central stem, and (with) leaves that look dry or dead. These little sprouts and branches will rob the plant of nutrients. Pinching them off makes sure your growing cherry tomato plants will continue to flourish. You will need the pruning when the stems are around 15-20cm (6-8in) tall. Pinch off stems higher than 15-20cm (6-8in) to make sure the plant is not too tall. Plant too tall will burn and you may also burn your grower!
• Increases the amount of nutrients can improve fruit productions.

• Open the aspara app and check if your aspara is shown on the my veg page.
• If no, press “Add device” on top right corner and connect your aspara to app.
• If you can find the aspara on app, check if the aspara is disconnected. Maybe your aspara is placed in area with weak wifi signal or your wifi network cannot connect to internet. You can check your aspara control panel and get some hints whether your aspara cannot connect to your wifi or your wifi cannot connect to internet.
• If you are sure your wifi signal is strong enough and your wifi is connected to internet, try unplug and replug your aspara.
• You are welcomed to email us at cs@grow-green.com if you have any enquiry.

• Click "Share", then click "Share this Device".
• You can then send a link to other users.
• When the users click the link, they will be directed to the aspara app. They will also be asked to confirm the subscription to your device, click "OK" to confirm.

NB: After adding the smart grower to the device list, all users will be able to monitor and control it remotely.

Please check if you have verified your account in the confirmation email (using the device with the aspara app installed).

• Once your order is placed, it is promptly forwarded to our fulfillment center for processing. Once orders are sent to the fulfilment center, they cannot be cancelled.
• We strive for your satisfaction with your purchase. If you would like to initiate a return, please contact us at cs@grow-green.com before proceeding with the return process.
• If you are unsatisfied with your aspara smart grower, you can send the aspara smart grower to our local collection point within 30 days, no questions asked. We will process the refund you after the smart grower is received. For more information about the local collection point, email us at cs@grow-green.com.
• Please note that you will be responsible for any return shipping costs. When returning items, please ensure that you arrange and cover the shipping expenses.
• If you would seek warranty support after 30 days, please seek our customer support at cs@grow-green.com
• If you are unsatisfied with your seed kit or accessory, you can return it within 30 days. Please send the unopened seed kit or accessory to our local collection point. We will process a refund you after the seed kit or accessory is received. For more information about the local collection point, email us at cs@grow-green.com.
• Please note that we can only accept returns of unopened seed kit or accessory with providing a specific reason. If you have opened the product (s) and are unsatisfied, please reach out to cs@grow-green.com for further assistance.
• For seed kit warranty support, please refer to the seed kit instruction included with the seed kit. Details are provided on how to address any warranty-related issues. If you require further assistance, please reach out to cs@grow-green.com.
• Due to continuing improvements, the actual product may have slight variations from the description provided herein.  Some states may not allow the exclusion or limitation of incidental or consequential damages, so the aforementioned limitation or exclusion may not apply to you. This warranty provides you specific legal rights, and you may have other legal rights that vary depending on the state you reside in.